Ann Elizabeth Jewelry is handcrafted in the United States and is made to order. Most custom jewelry orders take 4-6 weeks while more complicated designs might require 6-12 weeks. Time estimates will be given before purchase.
Custom orders require 60% deposit to Ann Elizabeth Jewelry with the balance due upon completion. For added security, finished jewelry is shipped insured, overnight via FedEx delivery.
When a client sends personal valuables to Ann Elizabeth Jewelry, it is highly recommended that a home insurance provider has confirmed coverage before shipping. Shipping costs and insurance are the customer’s responsibility. Ann Elizabeth Jewelry offers insured, overnight via FedEx delivery.
Ring sizing and Re-sizing
Before Ann Elizabeth Jewelry can create a ring, a current ring size is needed. If not meeting with Ann Elizabeth Jewelry in person, a client should go to a local jeweler for ring-sizing. If a ring does not fit due to an Ann Elizabeth Jewelry sizing error, Ann Elizabeth Jewelry will cover re-sizing and shipping. If a client’s finger has changed size or a client decides to wear a ring or band on another finger or a client has errored in sizing, a minimal charge for re-sizing plus shipping and insurance will be the responsibility of the customer.
Client approval is required during each stage of production of a custom piece. Custom jewelry by Ann Elizabeth Jewelry is non-returnable and non-refundable.
Ann Elizabeth Jewelry is committed to quality, craftsmanship and 100% customer satisfaction.